Your Privacy Is Our Priority

1 Introduction & Scope

8r88 ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy ("policy") applies to our website https://8r88.lat and all services associated with it.

This policy describes what information we collect when you visit, register on, or use our platform, how we use that information, who we share it with, and how we keep it secure. By continuing to use our services, you are considered to have agreed to the terms of this policy.

8r88 provides services only to individuals who are 21 years of age or older. If you are below this age limit, please refrain from using our platform.

2 What Information We Collect

We collect various types of information in order to provide our services. This information falls into two categories:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• Document details provided for identity verification (such as a national ID card)
• Payment information — bKash, Nagad, or Rocket account details
• Messages and requests made when contacting the support team

2.2 Automatically Collected Information

• IP address and device identifier
• Browser type, version, and operating system
• Time, date, and duration of access to the platform
• Cookie and session data
• Gaming activity log information
• Transaction history and balance information

3 Purpose of Data Collection

8r88 uses your information only for defined and lawful purposes. Your information may be processed for the following reasons:

• Account Management: For registration, identity verification, and account security.
• Payment Processing: To complete deposit and withdrawal transactions via bKash, Nagad, and Rocket.
• Service Improvement: To improve platform performance and user experience.
• Fraud Prevention: To detect and prevent illegal activity, money laundering, and fraudulent behaviour.
• Routine Communication: To send important service-related notifications and updates.
• Customer Support: To resolve your requests and complaints.
• Responsible Gaming: To monitor unusual gaming behaviour and provide necessary assistance.
• Legal Obligations: To maintain compliance with applicable laws and regulations.

4 Data Sharing & Disclosure

8r88 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for technical services, payment processing, and analytics. These partners are required to use data under strict confidentiality agreements and are not permitted to use it beyond the specified purpose.

4.2 Legal Authorities

Information may be provided to legal authorities when required to comply with a court order, government directive, or applicable law. In such cases, we always provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the relevant authority. We will notify you in advance in such circumstances.

5 Cookies & Tracking Technologies

We use cookies and similar technologies to operate the 8r88 platform smoothly and to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. Disabling these may prevent the platform from functioning correctly.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytical Cookies: Used to understand how users interact with the platform, which helps improve the service.

5.2 Cookie Controls

Cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may limit some services.

6 Data Protection & Security

We apply industry-standard security measures to keep your information secure:

• SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
• Secure Servers: Firewalls and access controls are in place for data storage.
• Restricted Access: Only authorised staff can access user information.
• Regular Audits: Security measures are regularly reviewed and updated.
• Payment Security: bKash, Nagad, and Rocket transactions are handled in accordance with the security protocols of the respective platforms.

No method of transmitting information over the internet is one hundred percent secure. However, 8r88 is committed to ensuring the highest possible level of security. In the event of a security breach, affected users will be notified as soon as possible in accordance with applicable law.

7 Data Retention Period

We retain your information for as long as necessary to provide services or to fulfil legal obligations. Specifically:

• Information for active accounts is retained for as long as the account remains active.
• Transaction records are kept for the period required under financial regulations.
• Certain information may be retained after an account is closed for fraud prevention and legal purposes.
• Once the specified period has passed, information is securely deleted or anonymised.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request at any time to know what information we have collected about you. We will provide you with a summary of all information within the specified timeframe.

8.2 Right to Rectification

If any information in your profile is incorrect or incomplete, contact us to have it corrected. Additional proof may be required before making corrections to identity verification details.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may be retained where required by legal obligations or ongoing dispute resolution.

8.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. However, it may not be possible to stop processing information that is essential for providing services.

8.5 Right to Data Portability

You may request your profile information and transaction history in a structured, commonly used format.

To exercise any of the above rights, email [email protected] or contact our 24/7 live chat.

9 Privacy of Minors

8r88 services are for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If it comes to our attention that a minor has registered on our platform, we will immediately close their account and delete the associated information.

If you are aware that a minor is using our platform, please contact us at [email protected].

10 Third-Party Integrations

The 8r88 platform may run software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These companies have their own privacy policies. Relevant information may be shared with them during game sessions, but only for the purpose of providing the service.

For payment processing, the privacy policies of bKash, Nagad, and Rocket apply. Information necessary to complete transactions is shared with these companies.

11 International Data Transfers

Our servers and service providers may be located in various countries. If your information is transferred outside Bangladesh, we ensure that your information remains protected through the applicable data protection laws of that country or equivalent contractual arrangements.

12 Changes to This Policy

8r88 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Send a notification to your registered email.
• Display a clear notice on the platform.
• Update the "Last Updated" date at the top of the policy.

If you continue using the platform after changes have been made, you will be considered to have accepted the updated policy. We therefore recommend revisiting this page from time to time.

13 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following: